HData is proud to announce that Britt Cohen has been promoted to Vice President of Customer Success. Known for her kindness, patience, and adaptability, Cohen is an invaluable asset to HData. Her promotion is not only well-deserved but also an indicator of HData's continued commitment to enhancing the customer experience.
Cohen meets clients where they are. Understanding that each client is unique, she tailors her approach to ensure they receive the best possible service. This personalized touch has been pivotal in improving client onboarding and success, transforming the customer journey from self-service to a white-glove experience.
"She always meets our clients where they are," said Hudson Hollister, CEO of HData. "Her kindness, patience, and adaptability help make the lives of clients and teammates easier."
Cohen's impact goes beyond enhancing customer relationships. She has played a crucial role in elevating HData's game in delivering compliance solutions for the industry. In addition to her role in Customer Success, Cohen translates customer feedback into actionable insights for the product development team.
Cohen's promotion to Vice President of Customer Success at HData is a testament to our dedication to delivering top-tier customer service and innovative solutions. As she continues to lead HData's customer success efforts, there's no doubt that clients can expect an even more exceptional experience.